Policies, Terms & Conditions

1. Privacy Policy

Privacy & Data Protection

Inspiredby Boutique (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This notice explains how we collect, use, and safeguard your data in line with UK GDPR and the Data Protection Act 2018.

What We Collect

We may collect:

  • Name, contact information and delivery address

  • Email address and phone number

  • Payment details processed securely via our third-party payment providers (we never store full card details)

  • Information relating to your orders, preferences, or communications with us

How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Personalise your shopping experience

  • Communicate updates, offers, and order confirmations

  • Improve our products and website

  • Comply with legal and tax obligations

Sharing Your Information

We only share data with trusted partners who help operate our business, such as:

  • Payment processors (e.g. Shopify Payments, PayPal, Klarna)

  • Delivery couriers (e.g. Royal Mail, DPD, FedEx)

  • Email marketing services (e.g. Omnisend or Klaviyo)

We never sell or rent your information.

Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing at any time

  • Request a copy of the information we hold about you

To exercise these rights, email info@inspiredbyboutique.com.

Data Retention

We keep your data only as long as necessary for the purpose it was collected, or as required by law for tax and accounting records.

Contact

For privacy queries or data requests, contact:
Data Protection Officer
Inspiredby Boutique
Email: info@inspiredbyboutique.com

2. Terms & Conditions

Introduction

These Terms & Conditions govern your use of our website and purchases made through Inspiredby Boutique (the “Site”). By placing an order, you agree to these terms and to comply with all UK consumer laws.

Orders & Payment

All prices are in GBP (£) and include VAT where applicable.
Full payment is required at checkout before your order is processed.

We reserve the right to refuse any order where payment has not been authorised or where fraudulent activity is suspected.

Personalised Products

Please check all personalisation details carefully before placing your order.
As personalised items are made to order, they are non-returnable unless faulty or incorrect.

Delivery

We deliver within the UK and internationally. Delivery times are estimates and may vary depending on courier or customs delays. Full details are provided on our Shipping & Returns page.

Cancellations

You may cancel within 12 hours of placing your order provided we have not started production. After this time, cancellations cannot be guaranteed.

Liability

We take every care to ensure product accuracy, quality, and safety. However, we are not responsible for:

  • Delays or losses caused by third-party couriers

  • Colour variations due to screen display differences

  • Minor imperfections typical of handmade or personalised items

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact

Questions regarding these Terms can be sent to info@inspiredbyboutique.com.

3. Cookie Policy

What Are Cookies

Cookies are small text files stored on your device to help the website function properly and provide a better browsing experience.

How We Use Cookies

We use cookies to:

  • Remember items in your cart and process checkout

  • Analyse site traffic and usage

  • Deliver relevant ads and marketing messages

Some cookies are essential for the website to operate; others are optional and used for analytics or advertising.

Managing Cookies

You can accept or decline non-essential cookies through our pop-up banner when you first visit our site.
You can also manage or delete cookies anytime in your browser settings.

Third-Party Cookies

Our site may include cookies from partners such as Google Analytics, Facebook Pixel, and email marketing platforms to help us understand customer preferences and improve performance.

For more information or to withdraw consent, email info@inspiredbyboutique.com.

4. Accessibility Statement

Inspiredby Boutique is committed to providing an accessible online experience for all visitors.
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG 2.1) standards wherever possible.

Our Commitment

  • Clear, readable text and colour contrast suitable for all users

  • Alternative text descriptions on product images

  • Keyboard and screen-reader compatibility

  • Simple navigation and logical page structure

If you encounter any difficulty accessing information or completing a purchase, please contact info@inspiredbyboutique.com and we’ll do our best to assist or provide an alternative method to complete your order.

Accessibility is an ongoing priority, and we regularly review our site design and content to ensure it remains inclusive.

5. VAT & Company Registration

Inspiredby Boutique is a registered UK business trading as: INSPIREDBY SB LTD
Registered in England and Wales

Company Number: 12614246

Registered Office: 1st Formations, 71-75 Shelton St, London WC2H 9JQ
Email: info@inspiredbyboutique.com

All prices shown on our website are in GBP (£) and include VAT where applicable.
Invoices automatically display VAT breakdowns in accordance with UK tax law.