Shipping & Delivery

We take great pride in packaging every order beautifully and securely — because your gifts deserve to arrive just as special as they were created.
Below you’ll find all the details on our delivery options, estimated times, and return policies.

UK Shipping

Standard Delivery – £4.99
All UK orders are sent via Royal Mail Tracked 48 or a similar tracked service.
Estimated delivery time: 2–3 working days once dispatched.

Express Delivery – £8.99
Need it sooner? Choose DPD Next Day or Royal Mail Special Delivery (depending on availability).
Orders placed before 12PM are usually dispatched the same day.

Local Delivery (London & Surrounding Areas)
For select postcodes, we offer hand-delivery or courier drop-off for £6.99–£9.99, depending on distance.
You’ll receive confirmation if this option is available to you at checkout.

🌍 International Shipping

We currently offer worldwide delivery including the USA, Canada, Europe, and selected international destinations.
All international orders are sent fully tracked.

Please note: International orders may be subject to customs duties, import taxes, or tariffs. These are determined by your country’s regulations and are not included in our prices. The buyer is responsible for any additional fees that may apply upon delivery.

Processing Times

• Non-personalised orders: 2–3 working days to dispatch

• Personalised orders: 5–7 working days

• Subscription boxes: Ship on or after the monthly cut-off date

We’ll always email you once your order has been shipped, along with tracking details.

Returns & Exchanges

Because most of our items are made to order or personalised, we’re unable to accept returns or exchanges unless:

• The item arrives damaged, or

• The wrong product was sent.

If you receive a faulty or incorrect item, please email hello@inspiredbyboutique.com within 48 hours of delivery with your order number and photos.
We’ll prioritise your replacement or refund right away.

Order Cancellations

We understand things change!
You can cancel or amend your order within 12 hours of placing it (before it’s personalised or shipped). After that, we begin production and cannot guarantee cancellations.

Need Help With Delivery?

If you’re sending a gift on a specific date or need delivery advice for a large or corporate order, please contact us before purchasing — we’ll do our best to make it happen.
📧 info@inspiredbyboutique.com